Alert Center


 






Import Alert Center Subscribers

Who can use this feature?

System_Admin.png Slash.png Owner.png

 

 

Overview

This article will show you how to import Subscribers for the Alert Center.

File Format Rules

The file must be a text file with a file name extension ".txt" or ".csv".

Format Rules:

  • Fields must be tab or comma-delimited.
  • Each record should be placed on a separate line.
  • All fields must be present, even if empty.
  • Only the SMS Number may be empty.
  • Blank lines are allowed/ignored.
  • Duplicate entries will be ignored.

Fields (In Order):

  1. Email Address - Limited to 255 characters.
  2. SMS Number - Should be empty, or in formats ########## or ###-###-####.
  3. Subscription Type - Limited to values "email", "sms", "both" (without quotes).

Notes:

  • New subscribers will receive HTML emails.
  • Existing subscribers will keep their format preference.
  • Existing subscriptions will not be removed.

Important Note

  • Ensure to allow subscribers to the category.
  • Importing subscribers will send a confirmation out to those being imported and they will not show in the list until they confirm. There is an option to bypass this via a prompt. If this option is not showing for you please contact us.

Instructions

  1. Navigate to Modules > Content > Alert Center
    modules_content_alert-center.jpg
  2. Select the category you would like to import subscribers to
    select_the_category_for_the_alert.jpg
  3. Select Go to Subscribers
    select_go_to_subscribers_in_alert_center.jpg
  4. Select Import Subscriptions 
    select_import_subscriptions.jpg
  5. Click Choose File to find and open a file from your computer
    select_choose_file_to_upload_a_file_for_alert_subscribers.jpg
  6. Locate and Open your .CSV/.TXT file
    locate_and_upload_your_.csv-.txt_file_for_alert_subscribers.jpg
  7. Click Import File
    select_import_file_to_import_alert_subscribers.jpg
    • Skip Confirmation: Certify that the users have already manually confirmed to receive communication for this list
  8. View imported users
    view_imported_users_in_alert_center_subscribers.jpg



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