Alert Center


 





Import Alert Center Subscribers

Who can use this feature?

System_Admin.png Slash.png Owner.png


Overview

This article will show you how to import Subscribers for the Alert Center.

File Format Rules

The file must be a text file with a file name extension ".txt" or ".csv".

Format Rules:

  • Fields must be tab or comma delimited.
  • Each record should be placed on a seperate line.
  • All fields must be present, even if empty.
  • Only the SMS Number may be empty.
  • Blank lines are allowed / ignored.
  • Duplicate entries will be ignored.

Fields (In Order):

  1. Email Address - Limited to 255 characters.
  2. SMS Number - Should be empty, or in formats ########## or ###-###-####.
  3. Subscription Type - Limited to values "email", "sms", "both" (without quotes).

Notes:

  • New subscribers will receive HTML emails.
  • Existing subscribers will keep their format preference.
  • Existing subscriptions will not be removed.

Important Note

  • Ensure to allow subscribers to the category.
  • Importing subscribers will send a confirmation out to those being imported and they will not show in the list until they confirm. There is an option to bypass this via a prompt. If this option is not showing for you please contact us.

Instructions

  1. Navigate to Modules > Content > Alert Center
    modules_content_alert_center.png
  2. Select the category you would like to import subscribers to
    alert_categories.png
  3. Select Go to Subscribers
    alert_go_to_subscribers.png
  4. Select Import Subscriptions 
    alert_import.png
  5. Click Browse... to find and open a file from your computer
    Browse.png
  6. Locate and Open your .CSV/.TXT file
    Open_File.png
  7. Click Import File
    Import_File.png
    • Skip Confirmation: Certify that the users have already manually confirmed to receive communication for this list
  8. View imported users
    View_Imported_Subscribers.png



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