CivicSend


 






CivicSend Analytics Tab

Who can use this feature?

System_Admin.png Slash.png Owner.png

 

Overview 

The Analytics tab shows you what happens with the messages you send out to subscribers. The only communication that it includes is a template-based email displayed in analytics. 

 

Important Notes

  • At this time the analytics in CivicSend does not provide individual information, such as who opened the email.

Navigation Instructions

  1. Navigate to Modules > Content > CivicSend
    modules_content_civicsend.jpg
  2. Select the Analytics tab
    civicsend_analytics.jpg
  3. View Messages
    civicsend_analytics_messages.jpg
    • Subject: Subject of the message sent
    • List(s): List of subscribers the message was sent to
    • Date Sent: Date the message was sent
    • Delivered: Shows if the message successfully delivered
    • Opened: Shows if the message was opened
      • Note: Message analytics for open and bounced will update 30 minutes after the message is sent.
    • Bounced: Shows if the message bounced
      • Note: Message analytics for open and bounced will update 30 minutes after the message is sent.



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