CivicSend


 





CivicSend Subscriber Lists

Who can use this feature?

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Overview

The Subscriber Lists in CivicSend can tell you which users belong to a certain subscriber list.

Instructions

  1. Navigate to Modules > Content > CivicSend
    civicsend.png
  2. Select the Analytics tab
    analytics_tab_civicsend.png
  3. Select Subscriber Lists
    subscribers_lists_civicsend.png
  4. Available subscriber lists will display
    subscriber_list_display.png
    • Current Subscribers: Total number of users who are currently subscribed to the list; includes both SMS and email subscriptions, which are counted individually
    • Total Subscriptions: Number of users who have subscribed and unsubscribed, at any time through the history of the list, including both email and SMS
    • Total Unsubscribes: Any user that was subscribed to list and then unsubscribed (doesn’t matter if they resubscribed again)
    • Unique Subscriptions: Number of users who have subscribed and unsubscribed, at any time through the history of the list, including both email and SMS but are counted as one subscriber — email and SMS are not counted separately
    • Unique Unsubscribes: Same as unique subscribe, except for unsubscribes
    • Note: If you do not see the desired Subscriber List, adjust the Time Filters (This Week, This Month, custom Date Range, or All).
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