Add FAQs to My Page

Who can use this feature?

System_Admin.png Slash.png Owner.png Slash.png Publisher.png



This article will show you how to add the FAQs widget to your page using Live Edit.


  1. Navigate to the page where you’d like to display the FAQs
  2. Turn on Live Edit
  3. Select Widgets Modules 
  4. Drag the FAQs widget to the desired area of the page
    • You can drop widgets into the main content area of your page or in the Feature Column.
    • Note: Make sure you see a dotted container appear in the desired spot on your page before you drop your widget.
  5. Widget options box will appear
    • Skin: Allows you to select from a list of pre-created styling options for your widget
    • Header Text: The text that will appear above the FAQs (default is “FAQs”)
    • Option Set: Choose the desired Option Set (typically only default is available depending on design)
    • Display: Set the number of items to display in your widget; if there are more items in your FAQs category then the number in this field, your citizens will see a link to View All FAQs
    • Number of Columns: Allows you to choose how many columns will display
    • Category: Choose the appropriate Category
  6. Select the to save your options
  7. Choose one of the saving options
    • Save: Will save the changes as a draft
    • Save as Copy: Will save the changes as a separate copy
    • Save and Publish: Will save and publish to the live site
    • Cancel: Will delete all of the changes made

Note: A category must be published and have at least one published question to show on the front-end. If it still doesn’t show, check that a Category is selected in the widget options.

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