Widgets


 





Add FAQs to My Page

Who can use this feature?

System_Admin.png Slash.png Owner.png Slash.png Publisher.png


Overview

This article will show you how to add the FAQs widget to your page using Live Edit.

Instructions

  1. Select Homepage  
    homepage_live_edit.png
  2. Navigate to the page where you’d like to display the FAQs
  3. Turn on Live Edit 
    live_edit_is_on.png
  4. Select Widgets > Modules 
    widgets_modules.png
  5. Drag the FAQs widget to the desired area of the page
    FAQs_widget.png
    • You can drop widgets into the main content area of your page or in the Feature Column.
    • Note: Make sure you see a dotted container appear in the desired spot on your page before you drop your widget.
      dotted_box_for_FAQs.png
  6. Widget Options box appear 
    faq_widgets_options_box.png
    • Skin: Allows you to select from a list of pre-created styling options for your widget
    • Header Text: The text that will appear above the FAQs (default is “FAQs”)
    • Option Set: Choose the desired Option Set (typically only default is available depending on design)
    • Display: Set the number of items to display in your widget; if there are more items in your FAQs category then the number in this field, your citizens will see a link to View All FAQs
    • Number of Columns: Allows you to choose how many columns will display
    • Category: Choose the appropriate Category
  7. Select the to save your options
    close_widgets_options.png
  8. Saving Options
    live_edit_save_options.png
    • Save: Will save the changes as a draft
    • Save as Copy: Will save the changes as a separate copy
    • Save and Publish: Will save and publish to the live site
    • Cancel: Will delete all of the changes made

Note: A category must be published and have at least one published question to show on the front-end. If it still doesn’t show, check that a Category is selected in the widget options.




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