Original Request Tracker


All sales before July 1, 2020 have the original version of CRT™
 






Remove a Request Tracker Category

Who can use this feature?

System_Admin.png Slash.png Owner.png

 

 

Overview

This article will show you how to delete a Request Tracker category.

Important Note

  • All sales before July 1, 2020 will have this version of CRT™. If your contract started after this date, please view information for the new CRT package

Instructions

  1. Go to Modules > Content > Request Tracker
    modules_-_content_-_crt.png
  2. Select the category you’d like to delete
    select_category.png
  3. Click Actions
    actions_category.png
  4. Select Unpublish
    unpublish_category.png
    • Note: This will remove it from the live side of your site, but keep the category for you to publish again later.
  5. Select Actions > Delete
    delete_category.png
  6. Select OK for the pop-up asking, Are you sure you want to delete this category?
    ok_to_delete_category.png



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