Best Practices


Entry Pages Best Practice

Best Practice

Consistent Department Pages 

Main department pages should include similar types of frequently requested information, such as contact information, hours of operation, and answers to frequently asked questions.

  • Reasoning: Providing information that is frequently requested from a department, enables a citizen to seek and find information on their own schedule and lower the need for a citizen to call the department or appear in person. 
  • Example: 

I'd Like to Request an Enhancement

0 out of 0 found this helpful


Article Feedback