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CivicEngage Glossary

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Web accessibility means that people with disabilities can perceive, understand, navigate, contribute to, and interact with the Web.

Alt Text

A text attribute applied within the properties of an image that describes the image for the use of screen readers and will display if the image does not load correctly.

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A program with a Graphical User Interface (GUI) used to navigate the Internet. Examples include Google Chrome, Mozilla Firefox, or Internet Explorer.

Bulleted List

A list of items, short sentences, or steps in a procedure made distinct by the use of icons. Often alphabetized and indented.

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An area on a page that can contain widgets, text, or images. The Feature Column is an example of a container.


Information displayed on a website including, but not limited to, text, images, videos, and documents.

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Department Header

Department headers or department header packages enable the landing page for a department within a larger website to have its own set of graphic buttons, global navigation categories, banners, and imagery. These differ from a subsite by still being part of the larger site, whereas a subsite stands alone.

Drop-down Menu

A presentation option for menus in the global/main navigation that displays the menu in a long list of page titles with subpage fly-outs that pop out to the side when the page title is hovered over. This traditional menu structure is also called a "tree and branch menu."

Dynamic Subpage

An automatically generated list that populates the content area when the Dynamic Subpages option is chosen or the Pages Widget is used. This list will populate links to each child page or, if the Dynamic Subpage has no children, it will display a list of its sibling pages.

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Feature Column

An optional area that can be placed to the right of the page content containing widgets relevant to that page, such as contact information, frequently asked questions, or relevant documents.


The area at the bottom of your website, common across all pages, which can contain any variety of content but usually contains lists of useful links. These links may be also be referred to as permanent links.

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Global Navigation

Menu items displayed on the home page and across all pages that display multiple levels of links to pages, modules, and other websites when you hover over them. Typically found at the top of your website. Common examples include Government, Services, Community, and Help Center.

Graphic Button or Graphic Link

A link that is graphically highlighted to draw the eye. These links may be carried to all pages or restricted to the home page only. These may include links to modules, documents, third party websites or resources, other pages within the website, or other items of special interest to the community.

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Hidden Page

A page that is published but does not appear in the menu or navigation structure from the front-end of the site.

Home Page

The "front page" of a website.


HyperText Markup Language - The language used to define the content of the site in a structurally meaningful manner.

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Information Architecture

The content page structure of the site, including global navigation and all subpages beneath.

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Landing Page

The first page of a section of a website that serves as its main page. This may be a global navigation item or the first page within a larger section with many subpages, such as a city or county department.

Left or Secondary Navigation

On interior pages, left or secondary navigation is a menu of links to pages that will automatically display the subpages of the page currently being viewed. If the page has no subpages, the left or secondary navigation will display its sibling pages. Left navigation on the home page is an editable section of links to drive traffic to specific interior pages determined by the web administrator.

Linked Page

A menu item that redirects the user to another location such as a different page on the site or a third-party website; linked pages only contain a URL, a description, and keywords; they do not contain other content for the public to view.

Live Edit

The system built into the CivicPlus Government Content Management System (GCMS) that allows the user to edit and build content and use widgets from the front-end of the site and see the changes in real-time.

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Mega Menu

A presentation option for menus in the global/main navigation that displays the menu in a large box that may span the width of the site, automatically populates, and contains the subpages for each section. Mega menus can also contain widgets, buttons, or other graphic items.


Tools or components within the CivicPlus Government Content Management System (GCMS) used to organize similar information or provide specific functionality. Examples include Calendar, News Flash, Notify Me, Agenda Center, Community Voice, etc.

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Page Content

A page, or webpage, is visual web content encountered on an interior page of a website that is not module content. It may include, among other things, text, images, or videos.

Pages Widget

This widget automatically populates a clickable list of the subpages of the current page into the content area. If there are no subpages, sibling pages will be displayed. This is also known as a Dynamic Subpage. See more on the Pages Widget and other Content Widgets.

Permanent Links

Hyperlinks, contained most often within the footer of the site, that remain consistent throughout. These can be customized per site but not per page. Common examples include Home, Accessibility, Copyright, Government Website by CivicPlus, Weather, Contact Us, or Site Map.

Privacy Policy

A privacy policy is a statement or a legal document (in privacy law) that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client's data. It fulfills a legal requirement to protect a customer or client's privacy.

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A method to easily and automatically direct visitors from one URL to another. For example, visitors to can be redirected to

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Section 508

Section 508, an amendment to the United States Workforce Rehabilitation Act of 1973, is a federal law mandating that all electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities.

Site Map

A flattened display of the pages and navigation elements for our sites that is used to make bulk pages changes on Aurora Sites, count the number of content elements on the site, and to enhance site search engine optimization.


A set of images used in either content or design which are set to alternate or transition automatically. This can be achieved by using the Slideshow Widget.


A heading within page content that serves to increase scanability and assist the user in finding the content they need. Subheads are typically larger in font size and may be styled differently to emphasize their importance.


A stand-alone website usually related to a larger website which is called its "parent site". It may have a similar design or be completely unique. Examples include a city website (the parent site) and its parks and recreation subsite. Other common subsites include tourism, economic development, police, and fire.

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Similar or related data arranged in rows and columns of cells.

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User Interface

The user interface is the space where interaction between humans and machines occurs with the goal of effective operation and feedback.

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Web Content Accessibility Guidelines (WCAG)

The Web Content Accessibility Guidelines (WCAG) are part of a series of web accessibility guidelines published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the main international standards organization for the Internet.

Web-Safe Font

Fonts likely to be present on a wide range of computer systems that provide an increased likelihood that content will be displayed in the chosen font.


A location connected to the Internet that maintains one or more pages of content.


An application or a component of the interface that enables a user to perform a function or access a service. View more information about Content and Module Widgets.

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Article Feedback

  • Avatar
    Trisa Parker

    Is there a link missing in this definition?


    ...View more information about Content and Module Widgets.

  • Avatar
    Jackson Wright

    Hi Trisa,

    We have updated the definition to include a link to the Widgets category of the Help Center. Thank you!