Request Tracker


Request Tracker
 






Add a Request Tracker Category

Who can use this feature?

system_admin.png Slash.png Owner.png

 

 

Overview

This article will show you how to add a category to Request Tracker.

Instructions

  1. Go to Modules > Content > Request Tracker
    modules_content_request_tracker.png
  2. Select Add Category on the right-hand side
    Add_Category.png 
  3. Fill out the form
    add_request_tracker.png
    • Category Title: Title of the request
    • Sender Name: Add senders name
    • Reply to Address: Add a reply-to address
    • Permissions: Assign appropriate permissions (if applicable)
      • View: Users can only view content
      • Read-Only: Users can only read content
      • Author: Can create modify items and submit them for review, can modify unpublished items
      • Publisher: Modify, delete, create, or publish items
      • Owner: Full rights to the module
  4. Scroll to the top and click Save or Save and Publish
    save_or_save_and_publish.png



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