Technical Assistance & Support


 





Information to Include in Your Ticket to Support

Overview

With your information, our support can resolve your issue as quickly as we can. 

If you are able, please fill in the following areas in your initial email to the support team. 

Starting Point (where do you start):

Web Address / URL: __________________ (If Applicable)

Example: https://www.cp-example.civicplus.com/page/100

Mobile App Name: _________________ (If Applicable)

Example: CivicPlus Example Mobile App

Exact steps that you take to consistently reproduce this issue:

  1.  
  2.  

etc.


Environment that consistently reproduces this issue:

Browser(s) Used (Please include browser version):

App Version:

Device Type (Android, iPhone, PC, Mac):

Operating System:




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