User Administration


Cannot View Live Edit Tabs

Who can use this feature?

System_Admin.png Slash.png Owner.png


The most common cause for missing Live Edit tabs is that the user does not have high enough permissions to make changes to the page. The following instructions will allow you to check the permissions. 


  • User Permissions
    • View the user's back-end groups and ensure that they are in the correct Back-End Groups.
      • Note: You must Edit a User to view their Back-End Groups.
    • If the user is in the correct Back-End Groups but still cannot view Live Edit tabs, you may have to add a new Back-End Group or edit an existing Back-End Group.
  • Group Permissions 

Other Troubleshooting 

If the user does have permission and still cannot see the tabs, try with a different user or system administrator to locate the tabs in Live Edit mode. If even they cannot see the tabs as another user, please contact Support

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