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CivicEngage Mobile (CivicMobile) Download Prompt


You can promote your community's CivicEngage Mobile (CivicMobile) app with our new download prompt functionality! With this tool, citizens can visit your website on a mobile device and see a message that lets them know that you have an app available to download. They can click on the notice, which will take them directly to the download. No additional search is required. 

If they are not interested in the app, they can simply dismiss the message and will not see it again. The message will display for AndroidTM and Apple® devices and is available to all CivicEngage Mobile (CivicMobile) clients.

Prompt Viewability  

A user will see the banner to download the app when they access the site on a mobile device more than once. Android and iOS base functionality controls this. 

If the user dismisses it, the prompt will not appear again, unless they clear their history.

SSL Requirements

In order for this feature to work properly on all iOS devices, you must turn on SSL for your site. If you do not have a custom SSL for your site, please contact your Client Success Manager for more information. If you have a custom SSL but it is not set to always be used, please have the Primary Contact for your account contact CivicPlus Support.

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