Search


 






Search Module Overview

Overview 

The CivicPlus Search functions similarly to the major search engines found on the internet. This allows the end-user to use skills they already possess to quickly and easily find items they need on your CivicPlus website.

Functions

The following functions are available on the back-end of your site:

  • View searches by site users on your website
  • Specify your search results by start and end date, and search terms (keywords or phrases)
  • Export your search results into a comma-delimited file (a file that separates the columns by commas), which is viewable with Notepad or Microsoft Excel

Important Notes

  • Agenda Minutes are not included in the overall Site Search, only on the Agenda Center specific search.
  • A deleted document will stop showing in the search results around 24 hours after deletion. If it has not yet disappeared, then you should submit a Support ticket so they can help you re-crawl your site.



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1 out of 2 found this helpful

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  • Avatar
    Caryn Jackson

    I deleted a document from the doc center; how long before it stops showing in the search results?

  • Avatar
    Jackson Wright

    Hi Caryn,

    I apologize for the delayed response!

    A deleted document will stop showing in the search results around 24 hours after deletion. If it has not yet disappeared, then you should submit a Support ticket so they can help you re-crawl your site.

    Thank you!
    Your Help Center team

  • Avatar
    Caryn Jackson

    Thanks Jackson! How about MP3's? They don't seem to be showing up in our search

  • Avatar
    Jackson Wright

    Hi Caryn,

    According to our article Update Results on Site Search:

    "Every 24 hours, our CMS runs a Crawler Services that re-crawls and re-indexes new information on the site. If you Publish, Modify, or Remove an item on the site, it will still appear on the Site Search until this service runs again." All items, regardless of type, should be indexed within that 24 hours. If your MP3 isn't showing up within a day or two within initial upload, please contact Support so that they can help you more thoroughly.

    Thank you!
    Your Help Center Team

    Edited by Jackson Wright