Who can use this feature?
Each site has a custom design so there is no "one-size-fits-all" for banner sizes. There are a few ways our support team primarily finds this information and we would like to share these with you. If you have any issues or are not able to get this options to work for you, please contact us.
There is sometimes the option to have a template sent to you to use for banners/slideshows. For more details on this option, please contact your Client Success Manager.
Option 1: Original Images
The way to determine the size of the banner for your site is to look at the images that our designers uploaded. These files are on the site when you first obtain the site from CivicPlus, it is recommended that you do not remove these files in case you need to reference the optimal size in the future. Once you edit your banner you will see these images listed, you can select the thumbnail and the image editor will show a size.
Option 2: Right Click Method (Example in Google Chrome)
- Right-click and select Open Image in New Tab
- Right-click and select Inspect
- View image sizes in the bottom-right corner