Consultation


 





CivicAdvise Consulting

Setting the stage for a sustainable website project

Consulting Benefits

Implementing an enterprise-wide software solution is a huge undertaking. Not only does new software touch every department in your organization, it has the potential to positively impact the hundreds of end-users in your community. Sometimes getting to that positive endpoint is tough, due to incongruent stakeholder agendas, from elected officials to department heads. Our consultants will help you:

Align goals

  • Identify goals for implementation and beyond 
  • Make a plan to improve information and end-user navigation
  • Devise a strategy to integrate third-party applications

Get everyone excited and onboard

  • Facilitate stakeholder review of strategic initiatives to be achieved by new website
  • Ensure everyone’s needs are heard and addressed

Identify your audience, top services, and most relevant information

  • Assist in analyzing web statistics and citizen input
  • Create process maps for critical services
  • Suggest streamlined content making it easy for citizens to follow and staff to maintain

Stages

  1. Envision
  2. Research
  3. Align
  4. Navigate
  5. Optimize 
CivicAdvise Consulting Offering Who Should Attend Length* Attendance Benefits Organizations Commitment Without Consulting
Envision Web Team and
stakeholders

1-hour virtual
engagement

No Limit

Consultant will work with all
stakeholders to research your current website, target audience, and develop a
project roadmap.
N/A
Research Web Team and
stakeholders

1 day +
1 admin day

Up to 20
departments

Consultant will work with all
stakeholders to get everyone excited and aligned for website project.
60 staff hours
Align Web Team and
stakeholders

2 days +
1 admin day

Top 200 pages
reviewed

Consultant will work with stakeholders to collect data (call logs, foot logs, web
analytics, 3rd party applications) to make good project decisions.
120 staff hours
per 200 pages
Navigate Web Team and
Website Content
Editors

1 day +
1 admin day

Per 6 departments

Consultant will work with departments to recognize their audience, top services, and most relevant information. 60 staff hours
per 6 departments
Optimize Web Team and
process/service
owner

1 day +
1 admin day

Per 2 services

Consultant will facilitate creation of a process map for critical departments or services and will create a plan for how to optimize via the website. 30 staff hours
per 1 service

*We offer on-site and virtual consulting. We will make a recommendation based on the size of your team and scope of your project.




I'd Like to Request an Enhancement

0 out of 0 found this helpful

Updated:
Follow

Article Feedback