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Link Not Working in Legacy Editor

Who can use this feature?

system_admin.png Slash.png Owner.png Slash.png Publisher.png Slash.png Author.png

 

 

Overview

Whenever you build a link to an external site you must use the full address with http:// otherwise the site treats it as an internal link and adds your domain to the front of it. This is the reason why your link is currently resulting in an error page or just reloads the page you are currently on.

To resolve this issue, you will need to add http:// to your URL in the hyperlink manager, save the page changes, and then the link will work.

Important Note

  • This fix is for the Legacy Editor.

Instructions

  1. Navigate to the page with the broken link
  2. Ensure that Live Edit Is On
    live_edit.png
  3. Click inside the editor
    click_editor.png
  4. Click on the link and click the Hyperlink Manager tool
    links.png
  5. In the URL box, add http:// to your link
    url.png
  6. Click OK
    OK.png
  7. Click Done Editing
    done_editing.png
  8. Click Save at the top of the page
    Save_page.png
  9. Link will function as desired



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