FAQs


Frequently Asked Questions
 






Edit an FAQ Item

Who can use this feature?

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Overview

This article will show you how to edit an FAQ item. 

Instructions

  1. Navigate to Modules > Content > FAQs
    modules_content_faqs.jpg
  2. Select the category that the item is in
    select_the_category_containing_the_faq_item.jpg
  3. Find the item you would like to edit and select Choose an Action > Modify
    select_choose_an_action__modify_next_to_an_faq_item.jpg
  4. Modify the fields
    modify_faq_item_fields.jpg
    • Question: Enter the question for that category
    • Answer: Enter the answer to the question
      • Note: Remember to answer your question as completely as possible. Include a phone number, email address, or website address if possible.
    • Show Additional Details 
      modify_faq_item_additional_details.jpg
      • Web Address: Website you would like to include with your answer
      • Display Text: Word that will be clickable to go to the website you chose for the Web Address field
      • Open in New Window: Check this box to open the site in a new window
      • Starting On: Date you would like this FAQ to display on the public side
      • Stopping On: Date you would this FAQ to unpublish itself from the public side
      • Show Archives: Leave this set to the default setting
  5. Select Save
    select_save_to_save_faq_item.jpg



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