FAQs


Frequently Asked Questions
 





Edit an FAQ item

Who can use this feature?

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Overview 

This article will show you how to edit an FAQ item. 

Instructions

  1. Navigate to Modules > Content > FAQs
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  2. Select the category that the item is in
  3. Find the item you would like to edit and select Choose an Action > Modify
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  4. Fill in the fields
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    • Question: Enter the question for that category
    • Answer: Enter the answer for the question
      • Note: Remember to answer your question as completely as possible. Include a phone number, email address, or website address if possible.
    • Additional Details 
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      • Web Address: Website you would like to include with your answer
      • Display Text: Word that will be clickable to go to the website you chose for the Web Address field
      • Open in New Window: Check this box to open the site in a new window
      • Starting On: Date you would like this FAQ to display on the public side
      • Stopping On: Date you would this FAQ to unpublish itself from the public side
      • Show Archives: Leave this set to the default setting
  5. Select Save
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