Original Request Tracker


All sales before July 1, 2020 have the original version of CRT™
 






Set Default View Preferences/Settings in Request Tracker

Who can use this feature?

System_Admin.png

 

 

Overview

This article will show you how to change your preferences.

Important Note

  • All sales before July 1, 2020 will have this new version of CRT™. If your contract started after this date, please view information for the new CRT package.

Instructions

  1. Navigate to Modules > Content > Request Tracker
    modules_content_request_tracker.jpg
  2. Select the Settings icon
    set_default_view_preferences_settings.jpg
  3. Set the default preferences
    preferences.png
    • Default View Options
      • Sort Requests By: Allows you to choose how the requests will be sorted
      • Display: Allows you to choose which alerts will display
      • Display Types: Allows you to choose if you see published, draft, submitted, or declined requests
      • Display Categories: Allows you to choose which categories will display
      • Results Per Page: Allows you to choose how many results show per page
  4. Select Save Changes 
    save_changes.png



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