Facilities Walkthrough

Facilities & Reservations Overview 

Facilities are organized by Categories, Individual Facilities, and Sub-Facilities. Each can have its own calendar that you can allow the public to add events to individual calendars on the front side of your website.

Amenities are called Features, and your features can be completely customized, including to have a fee with taxes associated with them.

If you use the ePayment module, we can take the fee feature straight through to payment and booking.

You can still search the Facilities module by facility type or amenities. Each facility listing can have a customized reservation form that uses Form Center form fields, its own calendar with options for different types of reservations, separate hours of operations, contact information, and an updated Slideshow Manager.

The Facilities module will also work with the Calendar module so when you select a facility for your own events, it will automatically populate the facility address.

We have made it easy to tie into ESRI maps for better map management.



Back-End View

Front-End View

facilities_back_end.jpg facilities_front_end.jpg


  1. To add facilities, you must first:
  2. After you create categories, you can populate with facilities:
  3. After you create facilities, you can then add sub-facilities
  4. Add Features/Amenities to your site
  5. Make a Reservation as a Back-End User


General Functions

  • Organize facilities by category
  • Provide details and links to important information, documents, or related websites, cutting down on phone calls and foot traffic
  • Provide lists of amenities offered at the facility
  • Allow citizens to request a reservation of the facility




  1. Main: 
  2. Features:
  3. Reservations:
  4. Field Sets:
  5. Properties:
  6. Permissions:


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Article Feedback

  • Avatar
    Janine Borja

    For consistency, can the word "Walk through" be changed to "Overview" to match the rest of the module articles?

  • Avatar
    Jackson Wright

    Hi Janine,

    Our Overview articles and Walkthrough articles differ in purpose and content. Overview articles are generally short and just provide a brief glimpse into general uses for the module. Walkthrough articles are more comprehensive and provide a deep dive into functionality and how to navigate through a module, including all tabs and properties.

    To better help, the term "Overview" has been added to the back-end searchable tags, so if you search Facilities Overview, you will still be able to find this Facilities Walkthrough article in your search results.

    Thank you,
    Your Help Center Team

  • Avatar
    Kat Balbi

    This was very useful! I found this more informative than an "Overview". It would be great if Civic could make "walkthroughs" for all modules.

  • Avatar
    Becca Drake

    Hi Kat,

    We are so glad you found this useful! I will be sure to mention this to our team so we can work to get more articles like this up.

    Thank you for the feedback,
    Your Knowledge Management Team