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Use Live Chat

Overview

This article will show you how to use the Live Chat feature in CivicEngage. Our Support staff is ready to answer your questions and help you successfully use your site.

Instructions

  1. Navigate to the back-end of your site
  2. Select the Help bubble
    Help_Chat.png
  3. Search your question in chat
    Search_Help.png
  4. Look through the top results and select if applicable
    search_results.png
  5. If the results do not show what you are looking for, select Live Chat
    Live_Chat.png
  6. Type the chat message
    Type_Message.png
  7. Click Enter on your keyboard to submit the chat message



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