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Embed Your SeeClickFix Reporting Portal onto Your CivicEngage Site

 

Overview 

This article will show you how to embed your SeeClickFix Reporting Portal into your CivicEngage site.

 

Important Note

If your site does not currently have Always SSL enabled, mixed content will not load. It is recommended that you enable Always SSL and identify and address mixed content to prevent issues like this in the future. Learn more about that here. 

 

Instructions

  1. Navigate to the Portal Settings page of your SeeClickFix site and click Embed and Share 
    seeclickfix_embed_and_share_button.jpg
  2. Copy the shareable URL from the Embed and Share page of your SeeClickFix Portal settings
    seeclickfix_copy_embed_code.jpg
    • Note: Frame size can be adjusted in the Embed Options below. Default is Responsive Width (width=100% height=600px) but can be customized by selecting Fixed Size. 
      seeclickfix_embed_options.jpg
  3. On your Engage site, make sure that Live Edit is turned ON 
    locked_page_live_edit_on.jpg
  4. Navigate to the Page you wish to embed the Reporting Portal on and select the Widgets tab
    seeclickfix_widgets_tab.jpg
  5. Drag and drop the Custom HTML widget into the desired location on your page
    seeclickfix_drag_and_drop.jpg
  6. Paste your Embed Code in the HTML field. Do not edit this code. 
    seeclickfix_paste_embed_code.jpg
  7. Select Done
    seeclickfix_done.jpg
    • Note: After you click Done, an Edit Custom HTML button will appear. This is not an error. The Reporting Portal will not show on the back-end of your site. 
      seeclickfix_edit_custom_html.jpg
  8. Select a Save option
    seeclickfix_save_options.jpg
    • Save: Save page as a draft
    • Save and Publish: Save and publish page on the live site
    • Save as Copy: Save page as a copy of the existing page
  9. Preview your page to view the Reporting Portal
    seeclickfix_view_reporting_portal.jpg



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