New Request Tracker


All sales after July 1, 2020 have the new version of CRT™
 






Bulk Activate or Deactivate Users (New CRT)

Who can use this feature?

Engage_-_System_Admin.png

 

 

Overview 

This article will show you how to bulk activate a user or make multiple users inactive.

Important Note

  • Users must be a member of a group with permissions to Request Tracker (managed via Group Administration or the Permissions tab in the Request Tracker module) and be active in the Users Tab in the Request Tracker module.
  • All sales after July 1, 2020 will have this new version of CRT™. If your contract started before this date, please view information for the original CRT package

Instructions

  1. Navigate to Modules > Content > RequestTracker
    modules_-_content_-_crt.png
  2. Navigate to the Users tab
    users_tab.png
  3. To select all users, click the checkbox next to either Active Users or Inactive Users.
    check_all.png
    • Alternatively, select multiple users if you want to make multiple users, but not all, Active or Inactive.
      check_some.png
  4. Click Bulk Actions 
    bulk_actions.png
  5. Select Make Active or Make Inactive
    make_active_or_inactive.png



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