CivicEngage
Help Center
Help CenterLooking for popular troubleshooting and how-to resources? Look no further!
- CivicEngage Help Center
- Modules
- Add a Promo Code
- Add CP Pay Gateway Information
- Convenience Fees
- CP Pay Configuration Guide
- Create an ePayment Form
- Delete a Promo Code
- Activities Module Overview
- Add a New Location in Activities
- Add a Session
- Add an Activities Category
- Add an Activity
- Allow Guest Registrations in Activities
- Add a Draft Watermark to Minutes
- Add a New Agenda
- Add Agenda Item
- Add an Agenda Center Category
- Add an Attached File to an Agenda Item
- Add an Item to an Agenda
- Add an Alert
- Add an Alert Center Category
- Alert Center Overview
- Allow Subscribers in the Alert Center
- Bulk Actions in Alert Center
- Copy Alert Link
- Add a File to an Item in Archive Center
- Add an Archive Center Category
- Add an Archive Center Item
- Add Audio File to Archive Center
- Archive Center Naming Conventions
- Archive Center Overview
- Access Closed / Awarded Bids
- Add a Bid
- Add a Category to Bid Postings
- Allow Category Subscribers
- Attach a Document to a Bid
- Bid Postings Overview
- Add a Blog Category
- Add a Blog Posting
- Add Item to Your Blog Using Live Edit
- Allow Category Subscribers
- Archive an Item
- Blog Overview
- "Timeframe is Unavailable" Error
- Add a Calendar Category
- Add a Calendar Event
- Add a Subscriber to a Calendar List
- Add an Image to an Event
- Add iCalendar Feeds to an Outlook Calendar
- Add a Channel
- Add a New Channel Thumbnail
- Add a Video in CivicMedia
- Broadcast a Live Video
- Broadcasting Ports Required for CivicMedia
- Bulk Actions in CivicMedia
- Archive a CivicSend Message
- Background Colors in CivicSend
- CivicSend Allowed Image Files
- CivicSend Analytics Tab
- CivicSend Does Not Allow Videos
- CivicSend Email Client Support
- Community Connection Overview
- Control Over Community Connection
- Create a Group
- Delete a Group in Community Connection
- Edit the Header Text in Community Connection
- Export Discussions in Community Connection
- Add an Idea to an Initiative
- Add an Initiative
- Bulk Actions in Community Voice
- Community Voice Overview
- Edit the Header Text of Community Voice
- Feature an Idea
- Change Banner with Layout Tab
- Design Essentials Overview
- Enable Font Options for Design Center
- Find the Current Banner Image Size for Your Site
- Graphic Links Best Practices
- Set Custom Search Widget Options
- Access the Image Editor through Document Center
- Add a Document Folder
- Add a Document to My Site
- Add a Subfolder
- Add Images to the Image Repository
- Archive an Outdated Document
- Add a Facilities Category
- Add a Facility
- Add a Field Set in Facilities
- Add a Sub-Facility
- Add Facility Features
- Add Images to a Facility's Slideshow
- Add an FAQ Category
- Add an FAQ Item
- Delete a Category in FAQs
- Delete an FAQ Item
- Edit an FAQ Item
- Expandable Questions
- Add a Form Center Category
- Add Fields to a Form
- Add Input Fields to a Form
- Add the External Integration Command Button to the Form
- Archive Form Center Submissions
- Bulk Actions for Form Center Categories
- Add Fields in Forms
- Assign Users to a Request Tracker Form via Forms Module
- Copy a Form
- Create a Category in Forms
- Create a Form in Forms Module (CRT Recommended Only)
- Delete a Category from the Forms Module
- Add a Graphic Link Category
- Build a Fancy Button
- Change Fancy Button Font Style
- Change the Fancy Button Text
- Configure Background Options in a Fancy Button
- Configure Text Styles in a Fancy Button
- Add a Back-End Group
- Add Permissions to Multiple Pages at Once
- Bulk Actions in Group Administration
- Delete a Group
- Edit an Existing Group
- Export Permissions via Group Administration
- Add an Info Advanced Category
- Add an Item to Info Advanced
- Copy an Item in Info Advanced
- Copy Link to an Info Advanced Category
- Delete a Category in Info Advanced
- Delete an Info Advanced Item
- Add a Job Category
- Add a Job Posting
- Add a Job Posting from the Front-End
- Add Related Documents to a Job Posting
- Allow Subscribers in a Jobs Category
- Apply Filters to the Job Archive
- Add Featured Widgets to My Dashboard
- Add Widgets to Your Dashboard
- Arrange Widgets on Your Dashboard
- Create a Profile in My Dashboard
- Customize Your Dashboard
- Enable "Allow Dashboard"
- Add a News Flash Category
- Add a News Flash Item
- Allow Subscribers for a Category
- Archive Center vs News Flash
- Change the Read On Text in News Flash
- Copy a Link to a News Flash Category
- Add a Category to Notify Me
- Add Subscribers Manually in Notify Me
- Archive Sent Notify Me Messages
- Bounced Messages
- Bulk Delete Subscribers
- Cancel a Notify Me Message
- Add an Item to a Poll
- Add an Opinion Poll Category
- Copy a Poll
- Copy a Poll Link
- Delete an Opinion Poll Category
- Delete Polls
- Copy a Custom Widget
- Copy a Link to an Archived Page
- Create a Custom Widget
- Delete a Custom Widget
- Edit a Custom Widget
- Make a Custom Widget Inactive
- Add a Photo Album
- Add a Photo Folder
- Add Photos via Content Photo Gallery
- Add Photos via Live Edit Photo Gallery
- Bulk Actions in Photo Gallery
- Change the Cover Photo in the Photo Gallery
- Analytic Terms
- Create a Piwik Campaign
- Create a Segment
- Define and Track Goal Conversions
- Email Reports
- Export the Visitor Log
- Add a Category in Quick Links
- Add a Link to Quick Links
- Bulk Actions for Quick Links
- Copy a Link to a Quick Link
- Copy a Link to a Quick Links Category
- Copy a Quick Link
- Activate a Seller
- Add a Commercial Listing from the Back-End
- Add a Commercial Listing from the Front End
- Add a Real Estate Seller
- Add a Residential Listing from the Back-End
- Add a Residential Listing from the Front End
- Add a Redirect Domain
- All Sites vs. Specific Domain Redirects
- Cannot Add a Redirect
- Create a Redirect
- Deactivate a Redirect
- Delete a Redirect
- Allow Anonymous Submissions in Request Tracker
- Citizen Request Tracker for MobileAdmin
- Modify Request Tracker Forms
- New User Account Validation
- Add a Category to Resource Directory
- Add a Resource or Business
- Archive a Resource
- Archive a Resource Category
- Copy a Resource
- Delete a Category in Resource Directory
- Auto-Expand Advanced Search
- Configure Boost Fields Search
- Data Provided in Search Results
- Duplicates in Search Results and Auto-Complete
- Export All Search Results
- Multi-Site Search
- Add a Department in Staff Directory
- Add Staff Directory to Your Page
- Add Staff Members
- Change Staff Directory Permissions
- Change the Photograph of a User in Staff Directory
- Delete a Department
- Create a Subscriber List
- Delete a Subscriber
- Export Subscriber Information
- Filter Results in Subscriber Management
- Remove SMS Number
- Subscriber Management
- Add a New Template
- Apply a Template
- Apply a Template Using Template Manager
- Delete a Template
- Modify a Template
- Template Manager Overview
- Add a User
- Assign User Permissions
- Back-End and Front-End Users
- Bulk Actions in User Administration
- Cannot View Live Edit Tabs
- Delete a User