Help CenterOriginal Request Tracker
All sales before July 1, 2020 have the original version of CRT™
- Activate or Deactivate Request Tracker Users
- Add a Canned Response as a Comment
- Add a Comment to a Request
- Add a Request Tracker Category
- Add a Request Type
- Add Rules and Alerts to a Request Type
- Assign Users to a Request Tracker Form
- Associate Related Request Tracker Tickets
- Bulk Actions in Request Tracker
- Bulk Activate or Deactivate Request Tracker Users
- Change a Request Category
- Close a Request
- Copy a Link to a Request Tracker Category
- Create Canned Responses
- Delete a Request
- Export All Requests
- Export Statistics from Request Tracker
- Make Users Active or Inactive in Request Tracker
- Modify a Category in Request Tracker
- Modify Email Confirmation Details
- Original Request Tracker Overview
- Remove a Request Tracker Category
- Set Default View Preferences/Settings in Request Tracker
- Submit a Request on Behalf of a User
- View a Map of All Requests
- View Statistics in Request Tracker